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At Casino Marbella we care about you, about your well-being and your safety. Therefore, and aimed at adapting ourselves to the current situation, we have committed ourselves to adopt a full series of measurements aimed at guaranteeing you a safe play.
Mandatory use of a mask
Temperature control for your safety
Sanitizing gel to prevent infection
Face shield and mask
Frequent hand washing
Reasons why with us
OUR TEAM MAKES THE DIFFERENCE
We have established strict sanitary controls
- We protect all employees with the most complete personal protective equipment (PPE): mask, gloves and face shields.
- We strictly respect the social distance of 2 meters
- Shared devices will be disinfected on each shift to reduce the high risk of transmission.
- We modify the working hours to avoid crowding at the entrance and exit of the shift.
- We control the temperature of all our employees and collaborators for prevention and extreme personal hygiene at work
We are especially careful with traffic flows inside the room
- In table games, the Pit Boss will be located 1.5 m from the gaming table so as not to contact customers or employees
- We organize the queueing and waiting list
- We have created waiting areas for customers with sufficient distance between them.
- And we have reorganized the layout of the tables and corridors so that our customers do not coincide.
LET’S MAKE THE CASINO A SAFE SPACE
Because we care about you, therefore before you entered the venue
- We control the temperature to all customers, not to exceed 37.3 º (temperature indicated by the WHO)
- All our customers must wear a protective mask to enter the premises.
- We have installed protective partitions at Reception and designated an exclusive entrance for our VIPS clients.
- We adapt the Valet Parking Service for your safety
- We have temporarily suspended mass activities such as events or large tournaments.
During your stay
- We have closed the restaurant to reduce the number of customers without masks
- We offer a Snack Menu on demand to avoid food exposure in the room; you will be able to access the Menu through a QR code
- The kitchenware is cleaned at high temperatures to ensure disinfection.
- We clean up the space every time a client finishes his session.
We are rigorous about cleanliness
- We intensified cleaning services to keep the room and common spaces disinfected
- We use special disinfectants that guarantee 100% results
- Each slot will be identified as “Disinfected” after each cleaning. Not only do we disinfect the slots before and after each player, you can also request immediate disinfection whenever you wish.
- We repeatedly clean the board game equipment with an ultra violet light lamp.
- You will find several antibacterial gel dispensers and wastebaskets with lids installed in the room to dispose of the protective material
PLAY SAFE ADN WIN MORE
- We have extended the duration of Promotional Tickets to remain valid for up to 30 days after opening.
- If you are a CWC member and have had your birthday during your confinement, we keep the prize.
- You no longer need to be present in the room if you are awarded a prize in a draw. Now you win wherever you are.
- We have increased our frequency and value in our promotions, so that your visit will be rewarded.